Jackpoty Frequently Asked Questions
Jackpoty Casino offers a comprehensive online gambling platform tailored for New Zealand players. It provides a wide selection of games, secure payment options, and various promotions. Below is a list of frequently asked questions that may help you with common queries regarding the casino’s services. If you need more assistance, the casino’s customer support team is available for further inquiries.
Popular Questions
Can I play for free?
Yes, we provide players with the option to play many games in demo mode. This allows you to try the games without risking real money.
Is Jackpoty available for players outside New Zealand?
We accept players from various countries, but availability depends on local laws and regulations. It's recommended to check the website for country-specific restrictions.
How do I withdraw my winnings?
Go to the cashier section, choose your preferred payment method, enter the required details and submit your request to withdraw your winnings. The processing time will depend on the method you select.
Are there any wagering requirements on bonuses?
Yes, all bonuses at JackpotyCasino are subject to wagering requirements. The specific requirements will be outlined in the terms and conditions of the bonus.
Can I set limits on my account?
Yes, we offer responsible gaming tools, including deposit limits and self-exclusion options, to help manage your gaming activity.
Does Casino Jackpoty have a loyalty program?
Yes, we reward regular players with loyalty points, which can be exchanged for various benefits like bonuses and free spins.
How can I reset my password?
Click on the "Forgot Password" link on the login page if you've forgotten your password. You will be prompted to enter your email address to receive a password reset link.
Are there any withdrawal limits?
Yes, Jackpoty Online Casino has withdrawal limits in place, which vary depending on your account status and the payment method chosen. Specific limits are available in the casino’s terms and conditions.
How do I verify my account?
You're required to provide identification documents such as a passport, driver’s license or utility bill, to confirm your identity and address to verify your account.
Does Jackpoty Casino Online offer live dealer games?
Yes, we feature a selection of live dealer games, including blackjack, roulette and baccarat hosted by professional dealers in real time.
What should I do if I suspect I have a gambling problem?
If you feel you may have a gambling problem, we provide responsible gaming tools, including self-exclusion options and offers resources for seeking help from professional gambling support services.
How do I close my Casino Jackpoty Online account?
Contact customer support and they will assist you in the account closure process to close your account. You will be asked to confirm your request via email.